Privacy Policy
1. Introduction
Altara Beauty Ltd. (“Altara Beauty,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit altara-beauty.com or interact with our products and services.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
A. Information You Provide to Us
We collect personal information that you voluntarily provide when you:
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Make a purchase
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Create an account
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Subscribe to our newsletter
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Contact customer support
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Participate in promotions or surveys
This may include:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by third‑party providers)
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Order history
B. Information Collected Automatically
When you browse our website, we automatically collect certain data, including:
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IP address
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Device type
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Browser type
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Pages viewed
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Time spent on the site
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Referring website
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General location (city/region)
This information helps us improve site performance and user experience.
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Remember your preferences
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Enable shopping cart functionality
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Analyze site traffic
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Personalize content and offers
You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate updates, promotions, and product launches
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Improve website functionality and user experience
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Prevent fraud and maintain security
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Comply with legal obligations
We do not sell your personal information.
4. How We Share Your Information
We may share your information with trusted third parties who help us operate our business, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers
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Email marketing platforms
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Website hosting and analytics providers (e.g., Wix, Google Analytics)
These partners only receive the information necessary to perform their services and are required to protect your data.
We may also share information if required by law or to protect our rights.
5. Payment Processing
Altara Beauty Ltd. does not store full credit card details. All payments are processed securely through third‑party payment gateways that comply with PCI‑DSS standards.
6. Data Retention
We retain your information only as long as necessary to:
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Fulfill orders
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Provide customer support
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Meet legal, tax, and accounting requirements
You may request deletion of your data at any time (see Section 10).
7. Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
9. International Users
Altara Beauty Ltd. currently operates and ships within Canada. If you access our site from outside Canada, you consent to the processing of your data in accordance with Canadian privacy laws.
10. Your Rights & Choices
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections
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Request deletion
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Opt out of marketing communications
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Disable cookies
To exercise these rights, contact us at info@altara-beauty.com.
Marketing emails include an unsubscribe link at the bottom.
11. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices or content.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this policy or need support, reach out anytime:
Altara Beauty Ltd.
Box 10052
Salmon Arm, BC
V1E 3B9
Canada