Terms & Conditions
1. Introduction
Welcome to altara-beauty.com, operated by Altara Beauty Ltd. (“Altara Beauty,” “we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms & Conditions and all applicable laws.
If you do not agree with these terms, please do not use our website.
2. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
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Interfere with the website’s functionality
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Attempt to gain unauthorized access to our systems
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Use our content for commercial purposes without permission
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Engage in fraudulent or harmful activity
We reserve the right to refuse service or terminate accounts at our discretion.
3. Product Information
We aim to provide accurate descriptions, ingredient lists, and product details. However:
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Colours may vary due to screen settings
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Product results may vary from person to person
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We reserve the right to update formulas, packaging, or pricing at any time
All products are for external use only.
4. Orders & Payments
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorized to use the payment method provided
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You understand that orders cannot be modified once processing begins
We reserve the right to cancel or refuse any order, including due to:
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Suspected fraud
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Incorrect pricing
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Product unavailability
Payments are processed securely through third‑party providers. Altara Beauty Ltd. does not store full credit card details.
5. Shipping
We ship worldwide. Shipping rates, delivery estimates, and policies are outlined in our Shipping Policy.
Once an order is shipped, responsibility transfers to the carrier. We are not liable for delays, customs fees, or issues caused by incorrect addresses.
6. Returns & Refunds
Our Refund & Return Policy outlines eligibility, timelines, and procedures.
We do not accept returns of opened or used products for hygiene and safety reasons.
7. Intellectual Property
All content on altara-beauty.com, including:
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Text
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Images
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Logos
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Product names
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Branding
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Website design
…is the property of Altara Beauty Ltd. and protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without written permission.
8. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their content, privacy practices, or policies.
Use of third‑party services is at your own risk.
9. Disclaimer
Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease.
Information on this website is for general educational purposes only and is not a substitute for professional medical advice.
If you have sensitive skin, allergies, or medical concerns, consult a healthcare professional before use.
10. Limitation of Liability
To the fullest extent permitted by law, Altara Beauty Ltd. is not liable for:
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Any indirect, incidental, or consequential damages
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Losses resulting from website use or inability to use the site
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Issues arising from product misuse or failure to follow instructions
Your use of the website and products is at your own risk.
11. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
By using our website, you consent to our privacy practices.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Last updated” date.
Continued use of the website constitutes acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of British Columbia, Canada, without regard to conflict‑of‑law principles.
14. Contact Us
If you have any questions about this policy or need support, reach out anytime:
Altara Beauty Ltd.
Box 10052
Salmon Arm, BC
V1E 3B9
Canada
Last updated: May 2026